Field Operations

Fieldforce is an industry leader in managing large numbers of staff in the field. Our careful recruitment, planning and ongoing management have seen us deliver many successful programs across a variety of industries. We're also experts at mobilising quickly, including being able to rapidly scale up to meet demand. There's a reason why Australian federal and state governments have chosen Fieldforce as their implementation partner for a significant number of initiatives – and why private sector partners trust us too.

We have access to a large pool of technical sub-contractors, including electricians, plumbers, and energy assessors, all co-ordinated by an experienced in-house management team. Each receives specialised training to ensure a high quality of service and safety; Fieldforce also recognises the trust involved in entering a customer's home, so every sub-contractor must pass police checks, OH&S training and capability testing.

We employ the best people and technology
for the job

Fieldforce provides excellent training for all staff, with a focus on quality and solid process management to ensure consistent standards of delivery.

As part of our comprehensive approach to field operations, we also offer complete supply chain management. We can source, supply, and deliver the products required for implementation of your program, with warehouses and regional partners set up Australia-wide.

Of course, our entire scope of field operations is backed up by our tailored technology systems. Fieldforce's back-end software allows for scheduling, forecasting, invoicing, and detailed reporting, with the ability to interface directly with client systems – this maximises the efficiency and the accuracy of data transfer.

So if you're looking for a leader in field operations with the staff, the experience, the knowledge and the technology to deliver on your next project, talk to us.

Recruitment and training

Fieldforce specialises in selecting and skilling the very best team for your job. Our comprehensive training programs ensure consistency across service delivery, with our high levels of customer satisfaction and audit performance testifying to our expertise.

Field Management

At the centre of our operations is the ability to manage large teams of people in the field. We've been doing it for almost 20 years, and have a specialist management team in-house to oversee all our field programs. We're ISO accredited for Quality, Safety and the Environment too, so you're assured of high standards through independent auditing.

Scheduling & Reporting

To successfully manage large teams of people across multiple projects, you need to have the systems and structures to handle an array of scheduling requirements. Fieldforce's custom-developed technology solutions ensure efficient scheduling while also providing for comprehensive reporting features. We can also interface our system with yours for faster, more accurate sharing of data.

Inventory Management

Product handling is often an integral part of delivering a field solution. Fieldforce has established national warehousing and regional delivery partnerships to ensure we can offer you a one-stop solution.

OH&S Management

We recognise the importance of good OH&S practices. Our training, auditing, and ISO certification have helped us achieve a truly impressive track record in this area, with zero lost-time incidents or injuries over the past three years. When you consider the scale of our operations and the number of staff we manage, this is a significant achievement.

Environmental Management

Fieldforce is committed to sound environmental management, maintaining an impressive record of zero environmental incidents over the last three years. We also have the capacity to manage product recovery and recycling, a key part of our commitment to sustainable business practices and in accordance with our ISO 14001 environmental certification.