The Force behind Fieldforce

Fieldforce Services Pty Ltd as a leading specialist service provider in energy and water conservation, meter reading, meter services, electrical services, water and gas plumbing and call centre operations in Australia, has always maintained a JAZ/ANZ third party accredited Quality Management system.

Fieldforce has taken an integrated approach to quality, safety and the environment through the Fieldforce Integrated Management System (FIMS) so that:

• Measurable Objectives and Targets are set and reviewed that will enhance service delivery, aimed at reduction and elimination of workplace injury and environmental impact.
• Responsibility is assigned to management and employees for Quality, Safety and the Environment and that procedures are maintained to ensure this policy is implemented.
• There is a commitment to continual improvement in its service delivery and its OHS&E performance through the prevention of pollution and the elimination of workplace injuries.
• This policy is communicated and made available to its employees, contractors, suppliers, customers and all interested parties.
• All identified significant aspects, as a result of its operations, are communicated to all interested parties and local, state and federal bodies.
• There is a commitment to comply with all applicable legislative and other requirements to which it subscribes or which are placed upon it.

This approach is supported through the accreditation to three International standards of:

• AS/NZS ISO 9001:2000, Quality
• AS/NZS 4801:2001, Safety
• AS/NZS ISO 14001:2004, Environment